Our Programme Description

Our Leadership and Management programmes are tailored to fit your organisation's specific needs and environment.

We weave your values into our programme to ensure they are taught through every workshop and instilled in the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to the success of your organisation.

We encourage all Leaders and Managers to attend this programme regardless of their hierarchical position or role. This is important, as everyone, from the Executive Team to the newly promoted Manager or Team Leader, must think the same way, expect the same values and standards, and know how to support their people in the best way possible. 

Our workshops do NOT sugarcoat the truth. We say what we mean to ensure clarity and the recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from one another. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation. 

Accountability and responsibility are key features in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence. 

Our programmes are designed to ensure a consistent approach to Management and Leadership across the whole organisation (internationally as well, but taking local culture into account). 

We do not deliver the last workshop and walk away. Our USP is that we support you in ensuring that key ingredients are practised in the workplace at all levels. We provide health checks in a supportive manner to ensure we work together to achieve the results you desire. 

We have over 200 years of hands-on experience in Leadership and Management across various industries, including military, automotive, housing, banking, healthcare (working with numerous NHS trusts across the UK), retail, manufacturing, police, grocery (supermarkets), and others.    

Please click the “Programme Example” link below to view an example of a recent programme we delivered for an organisation, along with the follow-up activities that took place after the main programme was completed.  

“Some” of our Typical Content 

These and many more ingredients are split up into separate workshops, 

ensuring a logical flow and outcome

• What is Emotional Intelligence (EI), an EI Self Assessment, our Moccasin Approach^® and our EI Tree^®.
• Models of Leadership and designing our perfect leader and manager.
• Building & Maintaining Trust.  
• My Impact on Others. 
• What is inclusive Leadership?
• Equality, Equity, Diversity and Inclusion.
• Bias and Unconscious bias.
• Groups vs Teams and how they differ.
• Delegation and our Delegation Matrix.
• Saying “No”… (the right way).
• The neuroscience behind decision-making.
• Silo/Collaborative working - Approaching change. 
• What is failure, and why do we fear it so much?  
• Organisational Culture, our Values. 
• Words versus actions! 
• A “People Strategy” - why have one? 
• Performance Management - design it. 
• The Colleague Engagement Ladder. 
• Courageous conversations and how to manage them. 
• Boosting our self-confidence and self-esteem.
• Psychological safety; emotional security/safety – ES²

Who Should Attend and Why?

Who? - All those who lead or manage others and those who will be shortly (the next 12 months), unless you already have an aspiring leaders programme. 

Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.  

Those with a knowledge of people, recognising how different we all are, how political shenanigans hinder and even prevent open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present, know that it all needs “fixing”. It’s what we do. 

Organisations that realise their most important resource is their people will also know they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they achieve the best possible success and profit margin. 

Our Delivery Options

When you consider the content we deliver, we are confident that you will understand why we always prefer to deliver our workshops, courses, and programmes face-to-face.

Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location at the Macdonald Burlington Hotel in Birmingham, directly across from the Birmingham New Street train station. 

We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment. 

All Expenses

All our expenses are included in our daily rate, so there will be no additional charges applied (unless extra add-ons are required, such as catch-up sessions when someone misses a workshop).  

Please click here to view an

example of one of our programmes.