Our Course Description

LaPD Solutions is passionate about the skills required to transfer Skills, Knowledge and Understanding (SKU), and our Trainer of Choice exudes that passion through its rigorous assessment criteria, which, when successfully attained, awards a ToC Certification that lasts for two years.

We believe that trainers should not lecture their delegates. They should use tools that engage, interest, challenge, and make them inquisitive about the learning, allowing them to reason out the new SKU to keep their brain active and engaged.  

This course provides a brief examination of the lecture-based delivery style that trainers use to deliver their training. It compares it to our methodology and why it is significantly better for learning and retention.

We use the same session structure to deliver and facilitate the sessions in the course as we promote in our methodology. We also demonstrate how flexible that structure is, depending on the situations trainers often find themselves in, especially when time is of the essence and when other external issues consume our time. 

We discuss why question techniques are a potent tool in the art of engaging our learners, and we examine when to use specific techniques and when to avoid them. We allocate time for practising this essential skill; however, please note that the two- and three-day courses have limited time for practice. Therefore, we recommend that inexperienced trainers not be sent on the three-day course. It is not fair to them or others on their course. 

A comprehensive course manual (over 100 pages) is supplied for the three- and five-day courses, which can be referenced throughout the course to help attendees find their way and ask questions as needed. 

The course can be held at a location of your choice or, if preferred, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. 

We deliver the course using our interactive methodology, allowing attendees to see it in action. For IT or systems trainers, your course facilitator will offer to deliver a short IT training session (e.g., a mini Word session) using the laptops brought by attendees to demonstrate how we recommend IT trainers/facilitators should deliver training. 

“Some” of our Typical Content 

(All our workshops can be adapted to meet your organisational requirements)

• What is a Sat-Nav trainer, and why must we avoid this at all costs? 
• We discuss our recommended session structure and explain why it is designed in this way.
• We examine different question techniques and discuss what each is good for or why it should sometimes be avoided. 
• We look at our Task-Based Objectives (TBOs) and discuss why they should be adopted.
• We touch on Learning Styles to see what you think of each and how we can cater for them. 
• We look at our SAS feedback model and why we think it must be facilitated and not given. 
• We help you plan and prepare for your final session for the last day using our Script Writing Guide. 
• We discuss why Emotional Intelligence (EI) is helpful in your trainer's toolbox. 
• You deliver your final mini-sessions. We record them (HD). We offer 1 to 1 feedback. We chat as a group.   

Who Should Attend and Why?

Who? - These courses are for: 

ANYONE involved in transferring Skills, Knowledge and Understanding (SKU)

• People who are new to delivering training must attend the 5-day version. 
• People who will be taking up a training role shortly also require the 5-day version. 
• Experienced trainers and facilitators (ideally two years of previous experience) who want to adapt their current delivery style to our interactive and engagement methodology - 3 days. 
• People whose primary role is not training but will deliver training occasionally - 2 days.    

Why? - If you want your trainers to deliver engaging training that helps their attendees learn and retain new Skills, Knowledge, and Understanding (SKU), then ensure they have been given the proper training to help them do just that. 

Show your clients that you have invested in your trainers by ensuring they are all certified to deliver training and that their delivery is monitored and assessed every two years to maintain those standards. 

If you expect high standards of training to be delivered in your organisation and to be delivered to your clients, then ensure your trainers have the right tools to do that and the ability for your senior trainers to assess their peers to ensure the consistency of quality, the monitoring of standards and the continuous development of all your trainers and facilitators.  

Our Delivery Options

When you consider the content we deliver, we are confident that you will understand why we prefer to conduct our workshops, courses, and programmes in a face-to-face environment whenever possible.

Face-to-face workshops and courses can be held at a location of your choice or, if you prefer, at a central UK location, such as the Macdonald Burlington Hotel in Birmingham, situated directly across from Birmingham New Street train station. 

We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment. 

The three-day course is split into two parts. The first two days are together, then the third day a week (or more) later. This gives attendees time to plan, prepare and practice before delivering their final recorded sessions.

The five-day course does not require splitting, as practice time is built into the fourth day. However, if it suits organisations better, we can accommodate a split between the third and fourth days or the fourth and fifth days.  

All Expenses

All our expenses are included in our daily rate, so there will be no additional charges applied (unless extra add-ons are required, such as catch-up sessions when someone misses a workshop).