Pick & Mix Solutions

Our most popular solutions of varying durations are listed below. Most are available as 1 day workshops or multi day courses and are available as face to face or live online solutions. 

The words, Moccasin Approach

How Our MA Programme Works 

LaPD Solutions is acutely aware of the need to design bespoke solutions for each organisation. 

We offer a selection of solutions after the recommended 3 Foundation Workshops as follows:

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We encourage consultations to discuss the solutions and the ingredients that you require for your people.

(All of the solutions below are available as stand alone events) 

We currently have a great offer on to help us all get back to normal pease click here to read more. 

Please click here to read the thinking behind the Moccasin Approach.

All aspects of organisational culture and behaviours will be discussed prior to the programme design. 

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Our Three Foundation Solutions

1

Emotional Intelligence (EI):

  • ◆ The ingredients of EI 
  • ◆ EI Self-Assessment 
  • ◆ The 1, 2, 3 of Empathy
  • ◆ The Moccasin Approach 
  • ◆ EI in Values & Behaviours

2

Communicating Effectively (CE):

◆ Miscommunication & Bias

◆ The Impact of Communication

◆ Communication Self Assessment

◆ The Communication Cycle

◆ Communication Health Check 

3 

High Performing Teams (HPT):

  • ◆ Group vs Team
  • ◆ Managing a Team 
  • ◆ 6 Stages of Creating a HPT
  • ◆ Accountability & Responsibility
  • ◆ HPT Self Assessment  

Our Three Performance Solutions

4

The Moccasin Manager (TMM):

  • ◆ The ingredients of EI
  • ◆ The Moccasin Manager Principles 
  • ◆ Assertiveness and EI
  • ◆ “Clean” Decision Making
  • ◆ TMM Self - Assessment 

5

Managing My Day (MMD):

◆ Perceptions about time

◆ Accountability & responsibility

◆ Analysis of what we do

◆ Hint and tips to save time

◆ Working collectively to save time 

6 

Managing Development (MD):

  • ◆ The Moccasin Approach 
  • ◆ SAS feedback
  • ◆ The development cycle
  • ◆ Accountability and responsibility
  • ◆ Reviewing and evaluating  

Our “Pick and Mix” Solutions

7

Interactive Presentation Skills:

  • ◆ The Do’s and Don’ts 
  • ◆ Interaction and engagement
  • ◆ Planning, structure and timings
  • ◆ Experiment, practice & clarity
  • ◆ The polishing and presenting

8

The Moccasin Trainer (TMT):

◆ Training vs presenting

◆ Measurable objective writing

◆ Skill, Knowledge & Understanding

◆ The 5 stages of a session

◆ Test to ensure objectives are met  

9 

The Moccasin Coach (TMC):

  • ◆ Understanding coaching
  • ◆ The Moccasin Approach
  • ◆ The coaching structure & cycle
  • ◆ Using powerful questions
  • ◆ The coaches review

10

Managing Meetings (MM):

  • ◆ Evaluate the need
  • ◆ Planning and preparation
  • ◆ Agendas/Timings/Timekeepers
  • ◆ Questions, politics and emotions
  • ◆ Structuring and taking minutes

11

Managing Change (MC):

  • ◆ Defining change and how it feels
  • ◆ The change curve and cycle
  • ◆ Change and EI
  • ◆ The big SELL
  • ◆ impact management & review 

12 

Managing Projects (MP):

  • ◆ Scoping the project
  • ◆ Stakeholders
  • ◆ Planning and aiming off
  • ◆ Risk and mitigation
  • ◆ Reviewing and evaluating

13

The Altrocentric Leader (TAL):

  • ◆ Defining leadership
  • ◆ Identifying leaders
  • ◆ How “Altrocentric” works
  • ◆ How we can employ it best
  • ◆ What does it look and feel like

14

Customer Facing Skills (CFS):

◆ Me as a customer

◆ What challenges do I offer?

◆ How do we see customers?

◆ How do customers see us?

◆ Using the customer facing cycle 

15 

Centre Support Specialist (CSS):

  • ◆ Independent learners needs
  • ◆ The “art” of socratic coaching
  • ◆ Monitoring and mentoring
  • ◆ The coaching cycle
  • ◆ Challenging behaviours 

Click here to see our “Special Offer Season Tickets” options and costs

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To contact us please click here to email Sophie or feel free to contact Mac directly for a chat on 07968865007 to ask any questions you may have.