Course Module Combinations

LaPD Solutions is well aware of the need to design bespoke solutions for each organisation. 


The tables below show titles from a typical MA programme, with just “some” of our ingredientsWe encourage consultations to discuss the solutions and the ingredients that you require for your people. All of the solutions below are also available as stand alone events. All aspects of organisational culture and behaviours will be discussed prior to the programme design.  

Recommended Module Combinations

Foundation Solutions

Emotional Intelligence (EI)

  • The ingredients of EI
  • EI Self-Assessment
  • The 1, 2, 3 of Empathy
  • The Moccasin Approach
  • EI in Values & Behaviours

Communicating Effectively (CE)

  • Miscommunication & Bias
  • The Impact of Communication
  • Communication Self Assessment
  • The Communication Cycle
  • Communication Health Check

High Performing Teams (HPT)

  • Group vs Team
  • Managing a Team
  • 6 Stages of Creating a HPT
  • Accountability & Responsibility
  • HPT Self Assessment

Performance Solutions

The Moccasin Manager (TMM)

  • The ingredients of EI
  • The Moccasin Manager Principles
  • Assertiveness and EI
  • “Clean” Decision Making
  • TMM Self – Assessment

Managing My Day (MMD)

  • Perceptions about time
  • Accountability & responsibility
  • Analysis of what we do
  • Hint and tips to save time
  • Working collectively to save time

Managing Development (MD)

  • The Moccasin Approach
  • SAS feedback
  • The development cycle
  • Accountability and responsibility
  • Reviewing and evaluating

‘Pic & Mix’ Solutions

Interactive Presentation Skills (IPS)

  • The Do’s and Don’ts
  • Interaction and engagement
  • Planning, structure and timings
  • Experiment, practice & clarity
  • The polishing and presenting

The Moccasin Trainer (TMT)

  • Training vs presenting
  • Measurable objective writing
  • Skill, Knowledge & Understanding
  • The 5 stages of a session
  • Test to ensure objectives are met

The Moccasin Coach (TMC)

  • Understanding coaching
  • The Moccasin Approach
  • The coaching structure & cycle
  • Using powerful questions
  • The coaches review

Managing Meetings (MM)

  • Evaluate the need
  • Planning and preparation
  • Agendas/Timings/Timekeepers
  • Questions, politics and emotions
  • Structuring and taking minutes

Managing Change (MC)

  • Defining change and how it feels
  • The change curve and cycle
  • Change and EI
  • The big SELL
  • Impact management & review

Managing Projects (MP)

  • Scoping the project
  • Stakeholders
  • Planning and aiming off
  • Risk and mitigation
  • Reviewing and evaluating

The Altrocentric Leader (TAL)

  • Defining leadership
  • Identifying leaders
  • How “Altrocentric” works
  • How we can employ it best
  • What does it look and feel like

Customer Facing Skills (CFS)

  • Me as a customer
  • What challenges do I offer?
  • How do we see customers?
  • How do customers see us?
  • Using the customer facing cycle

Centre Support Specialist (CSS)

  • Independent learners needs
  • The “art” of socratic coaching
  • Monitoring and mentoring
  • The coaching cycle
  • Challenging behaviours

Getting Started is Easy


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Frequently Asked Questions

What are the best outcomes an organisation investing in the Moccasin Approach can expect?

Again, this is very much up to the organisation in how they embed and monitor/assess the expected behaviours of their people and most importantly, hold everyone to account to ensure the changes.

Do all your solutions have Emotional Intelligence underpinning them?

Yes, pretty much. We believe that the fundamental need in humans is to create healthy, open and honest relationships. EI helps us do this and helps us maintain and build on them.

Are your solutions available online?

We have what we describe as Web Solutions as they are facilitated live with the attendees interacting so they are fully engaged. 

What are the key benefits of becoming a Moccasin Manager?

  • A higher awareness of my own behaviour and the impact it has on others
  • An understanding of why I have to get to know everyone far better
  • The ability to engage with people in a far more effective way
  • The ability to build high performing teams
  • Improved working relationships and the smoother working from them
  • The ability to facilitate feedback rather than give it

Contact Us

Contact us today and see how we can do for you and what we have done for many other organisations large and small.

03335771455 or 07968865007

LaPD Solutions Ltd, No. 14 Building, 2 Mint Drive, Birmingham, B18 6EA