“Never criticise a person until you've walked in their moccasins”
(Always try to see things from the other person’s perspective first)
LaPD Solutions created the term the “Moccasin Approach”TM based on the above saying which is usually said to be of Native American origin. From our research it in fact first appeared in a poem called “Judge Softly”, which was written by Mary T. Lathrap in 1895. The poem suggested we should see things from the eyes of others first.
Regardless of its origin, we have taken the concept and applied it to how we believe Emotional Intelligence (EI) should be used as the fundamental approach to all people communication and interaction. Whether people are leaders, managers, peers or subordinates, the hierarchy, position or role just doesn’t matter in this context! In its fullest form, the Moccasin Approach (MA) is designed to either greatly improve organisational culture, or create a superb organisational culture regardless of role or hierarchical position.
If we make a conscious effort to see things from the perspective of others before we communicate with them, we may well see things differently and therefore communicate, act and approach the person and the situation differently. We will do so due to the feeling of empathy for that person’s perspective, and in some cases, we may even decide to go to a different person all together, due to what we have considered. But there has to be a balance.
To change a culture and move people from defensive, negative or even sabotage tendencies, to a more positive, sharing and collaborative approach, we need to identify what your organisation sees as “Core Values”. We need to clarify what behaviours the organisation expects to see their people evidence daily. People need to learn to live by those values and behaviours and bring positive change to the culture.
The Moccasin Approach programme is the “phoenix effect” your company requires, bringing a metamorphosis to the culture, and a performance improvement ROI to be celebrated.
There are many other aspects/nuances to our Moccasin Approach and we’d be happy to discuss them with you.
If this concept interests you, please email Sophie by clicking here and Sophie will set up a call to discuss your requirements. We are confident that our Moccasins will fit you just fine, so ask us in for an informal chat over a coffee or two.
We also offer a “Season Ticket” option where organisations can pick and choose their desired content as they move through our programme.
Click here to read about our Moccasin ManagerTM programme which is an ingredient within our Moccasin Approach programme.
Click here to read about some of the solutions we have within our Moccasin ApproachTM Programme. The ingredients are also available as standalone events (face to face or online).
To contact us please click here to email Sophie
Call us on 0300 0303 007
or feel free to contact Mac directly for a chat on 07968865007 to ask any questions you may have.