This article emerged due to the COVID-19 pandemic when the UK went into lockdown.
I became increasingly alarmed at the attitude to move our world online and the lack of understanding around the human issues of needing contact. People need people!
This article was written primarily out of frustration and to help people (especially leaders and senior managers) understand how and why we push our people into silence and discomfort by our belief in what we do.
This is in answer to many of the issues of the modern day organisation. Our main point is that if we do not allow actively encourage our people to say exactly what they want to say (politely and respectfully), then we lose out so badly.
This article was written after discussions with leaders and managers about whether to pause training programmes and consolidate for the rest of the year, or to boost development for their people post the lockdown. Don’t lose your best people!
The Moccasin Approach is all about how we communicate with anyone regardless of who they are, what they do or the hierarchical structure.
It’s about how we must see things and also, where possible, feel things from the perspective of others first.